Cairo, Egypt - April 23, 2020 - Schneider Electric, a leader in digital transformation of energy and automation management, will provide IT support to organizations in the Middle East and Africa region at no cost, in addition to providing free four-month access to the company's digital tools and services Watch online.This promise is part of Schneider Electric's unremitting efforts to support business continuity in private and public sector institutions in the region.

Its customers can deploy EcoStruxure Asset Advisor to monitor safe energy and cooling themselves, as well as link them to their assets online.  On the other hand, its experts at connected service centers in India or the UK can work to monitor and repair technological infrastructure remotely 24 hours a day, 7 days a week.  IT managers can focus on these interactions through their smartphones or their computers: While monitoring enables real-time tracking of statistics on network assets and critical infrastructure, user analyzes contribute to understanding the root cause of malfunctions with the aim of anticipating problems and avoiding recurrences in a way  Best.  As for the assessments, it allows IT managers to check the safety of their devices, which includes uninterruptible power supply UPS, battery wear, and performance measurement, along with the proposed next steps to improve performance.

Schneider Electric engineers monitor assets around the clock, seven days a week, at the company's contact center.  Their role is to monitor and report on issues that they may discover, in addition to providing trouble shooting remotely and repairing, and sending field engineers to the sites for repair.

“We all depend on technology more than ever, so we use it to work from home, shop online, access government services and educate our children, but the issue related to public health and safety that we are passing through,” said Eng. Walid Sheta, regional manager of Schneider Electric Egypt, North Africa.Currently, we have been pushed to provide assistance in our field, as we wanted to provide support to organizations by providing them with an effective means to remotely monitor their technological infrastructure, so that any malfunctions are discovered before they turn into problems that may affect performance. "

In order to start this four month period, all you have to do is contact Schneider Electric's services and speak with a member of the staff to activate it.Simply make sure that you are connected to the Internet, then check your system requirements, and then sign up and download the program.  For our part, we have tried to facilitate this process as much as possible so that commercial or governmental institutions alike can get the help they need in order to ensure the preservation of their technologies on the one hand, and monitor them by specialized experts around the clock on the other hand.

IT managers need to start logging in at www.ecostruxureit.com and Register as a customer, as the online process takes only about 30 minutes.  Companies can call 19775 to get additional support step-by-step, as additional details of what you will get are available within the four-month period to activate the full service.